Your Well-Being Is Our Priority

At Bounce Ball Responsible Gaming — Keep the fun, avoid the harm

Gaming should be a source of enjoyment, not stress. bounce ball believes every player has the right to know their limits and enjoy gaming responsibly. We are here for you.

18+ Adults Only
24/7 Support Available
In Your Control
Core Principles of Responsible Gaming
Gaming Is Entertainment, Not a Source of Income
Set Your Budget & Time Limits in Advance
Don't chase losses
Don't play when you're stressed or under the influence
Spend Time with Family and Friends
Don't hesitate to reach out whenever you need help

Bounce ball's Responsible Gaming Features

We have multiple safeguards in place to protect the well-being and enjoyment of every player.

Set a Deposit Limit

You can set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

Session Time Limit

Use the session timer to keep your playtime in check. Once the set time is up, bounce ball will automatically alert you and prompt you to take a break.

Breaks & Cooldown

If you feel you need a break, pause your account for anywhere between 24 hours and 6 weeks. During this time, you will not be able to play any games or log in.

Self-Exclusion Feature

If you feel gaming is getting out of hand, activate self-exclusion. Your account can be fully deactivated for a period ranging from 6 months to 5 years.

Gaming History Review

View your full gaming history, deposits, withdrawals, and time spent at any time. Stay aware of your habits and take action whenever needed.

Age Verification & KYC

Bounce ball strictly enforces 18+ age verification. National ID verification is mandatory immediately upon registration, ensuring minors cannot access the platform under any circumstances.

What Responsible Gaming Means What It Really Means?

Responsible gaming means treating gaming as entertainment — not as a livelihood or a solution to financial problems. At bounce ball, we believe every player should stay aware of their own limits. When gaming starts to affect your daily life, family, or finances, it is no longer just entertainment.

Millions of people across Bangladesh now enjoy online gaming. To keep that experience fun and sustainable, a few simple habits go a long way. bounce ball is here to support you every step of the way.

Keep in Mind: Gaming means buying entertainment, not chasing potential winnings. Think of what you spend as the cost of fun — just like a movie ticket or a meal out.

Problem Gaming Warning Signs

Observe yourself or someone close to you. If you notice even one of the following signs, it may be time to seek help. Take these signs seriously to ensure responsible gaming:

Spending beyond your budget: You are spending money from household essentials or savings on gaming.
Tendency to chase losses: You are placing bigger bets after a loss in an attempt to recover the money.
Hiding it from family: You are hiding how much you are gaming or spending from family or friends.
Losing control of your temper: You feel restless, irritable, or angry when you are unable to game.
Social withdrawal: You are prioritizing gaming over family, friends, or work.
Sleep & Health Decline: You are staying up late due to gaming, and your eating habits have become irregular.

If you notice any of these signs, contact the bounce ball support team without delay. Self-exclusion or an account break can be activated right away.

Yourself Take the Test — Honest Q&A

Ask yourself these questions honestly. If you answer yes to most of them, it is time to be more mindful about responsible gaming.

1

Did you spend more than your planned gaming budget at any point last month?

2

Do you find it hard to stop even when you want to quit gaming?

3

When you lose, do you keep playing to try to win the money back?

4

Have people close to you expressed concern about your gaming?

5

Has gaming negatively affected your work, studies, or family responsibilities?

6

Do you feel restless or irritable when you are away from gaming?

If you answered "Yes" to 3 or more questions, we recommend speaking with our support team or enabling protective limits on your account.

To Get Support What to Do

Acknowledging the problem is the first step toward solving it. bounce ball is always ready to help. Follow the steps below:

1
Know Yourself

Use the self-assessment section above to evaluate your situation. Answer honestly — this is just for you.

2
Set Limits

Go to Account Settings to set limits on deposits, bet amounts, and session duration. Limit reductions take effect immediately.

3
Take a Break

If needed, activate an account break or self-exclusion. It's your decision, and we respect that.

4
Contact Support

Reach out via bounce ball's 24/7 live chat support. Our trained team is ready to assist you.

5
Seek Professional Help

Gaming addiction is a mental health issue. Talk to your family or seek advice from a mental health professional if needed.

About Responsible Gaming FAQs

Yes, deposit limits can be increased, but the change does not take effect immediately. There is a 24-hour waiting period after a limit increase request. This delay is intentional — to prevent impulsive decisions. Reducing your limit, however, takes effect right away.

During self-exclusion, you will not be able to play or make deposits. However, any existing balance in your account can still be withdrawn. We keep your funds safe throughout the exclusion period.

No. bounce ball strictly prohibits access for anyone under 18. National ID verification is required at registration. If you suspect a minor is using an account, please notify us immediately.

Gaming is primarily for entertainment. There are no guaranteed wins — all games use a Random Number Generator (RNG) that produces completely random outcomes. Gaming should not be considered a reliable source of income, and bounce ball never makes that promise.

bounce ball offers 24/7 live chat support. You can also visit our FAQ Page for more details. We also recommend speaking with a mental health professional.
Protection Tools
Deposit Limit

Set daily, weekly, and monthly limits.

Loss Limit

The game stops automatically once you have lost a set amount.

Session Reminder

Sends an alert message after a set period of time.

Cooldown Period

Take a break lasting anywhere from 24 hours to 6 weeks.

Self-Exclusion

Keep your account closed for 6 months to 5 years.

Responsible Gaming Tips
Set a budget before you start playing.
Stop when you reach your winning target.
Take at least a 10-minute break every hour.
Do not play when you are tired or under stress.
Do not play under the influence of alcohol or medication.
Never game with borrowed money.
Spend time on other activities and hobbies outside of gaming.
Contact Support
Live Chat
24/7 support available in Bangla
Response Time
Usually within 30 minutes
18+
Adults Only

You must be 18 years of age or older to participate on bounce ball.

Safe Gaming

Play Responsibly, Play for Fun

Bounce ball is committed to both your safety and enjoyment. Use our responsible gaming tools to start a safer gaming experience today.

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